Process & programs

Exactly what happens
after you say yes.

Five steps from first conversation to running wholesale channel. Clear pricing. Transparent commission. No long-term commitment. No surprises.


The process

From Brand Discovery Call
to open accounts in five steps.

01

Week 1

Brand Discovery & assessment

Before we touch a platform or write a single outreach email, we need to understand your brand deeply — where it sits in the market, what retailers it belongs in, and what the fastest path to accounts actually looks like.

We review your pricing architecture, existing wholesale presence, platform setup, line sheet, operational readiness, and brand positioning. We look for the gaps that are costing you accounts, and the opportunities that are closest to closing. You walk away with a clear picture of your wholesale potential — and what's standing between you and it.

Brand review Platform assessment Competitive positioning 90-day roadmap
02

Week 1–2

Target list & outreach strategy

We build your wholesale prospect list — retailers worth targeting, organized by category, geography, account size, and buyer name. Not a generic database pull. A curated, researched list of stores your brand belongs in and buyers who are likely to say yes.

We also build the outreach strategy: the messaging angles, the campaign structure, the follow-up sequence, and the cadence. Every outreach is written for your brand's voice and positioning — not a template with your logo slapped on it.

Prospect research Buyer identification Outreach messaging Campaign structure
03

Week 2–4

Platform build & launch

We build or rebuild your wholesale infrastructure — Faire storefront, NuORDER catalog, RangeMe profile, line sheet, terms, and policies. Everything buyers encounter when they consider your brand gets optimized to close, not just inform.

By the end of week four, your platforms are live, your outreach campaigns are running, and your first accounts are in motion. Most clients receive their first buyer response before the end of the onboarding period.

Faire launch NuORDER setup RangeMe profile Line sheet Terms & policies
04

Month 2–3

Active outreach & account opening

Outreach momentum builds through consistency. Month two and three are about volume and follow-through — weekly campaigns to targeted prospect lists, immediate response management when buyers engage, and coordinating the account opening process from first reply to first order.

The pipeline tracker is live. You can see every contact, every response, every status update at any time. Monthly reporting lands on the first of each month. By the end of month three, most clients have opened 6–15 new boutique accounts and have a pipeline of warm prospects moving toward orders.

Weekly outreach Response management Account opening Pipeline tracking
05

Month 4+

Scale, reorder & expand

With a base of accounts established and reorder patterns starting to form, the focus shifts to compounding growth. We expand the target list to regional chains and national retailers, run seasonal sell-in campaigns, manage reorder follow-up, and optimize the channel for maximum revenue.

For Director-tier clients, this phase includes national retailer strategy, EDI onboarding, bi-weekly channel planning sessions, and full P&L oversight. The channel becomes a meaningful part of your business — not just a side effort.

Seasonal sell-in Reorder campaigns Chain targeting National strategy Channel P&L

Retainer programs

Choose the level of support
your stage requires.

All programs include direct outreach, platform management, and commission on accounts opened. Your first month covers full onboarding — after that, month-to-month.

Foundation

Starter

$750/mo

Intro rate


  • Monthly outreach campaign
  • Faire setup & optimization
  • Line sheet review
  • Account opening coordination
  • Pipeline tracking dashboard
  • Monthly strategy call
Get started

Scale

Director

$2,500/mo

Intro rate


  • Everything in Growth
  • National retailer strategy
  • EDI onboarding support
  • Dedicated account director
  • Bi-weekly strategy sessions
  • Full channel P&L oversight
  • Priority trade show calendar build
Get started

"The retainer covers the work. Commission rewards the growth. Month-to-month after your first month. No long-term commitment — because we don't need one."

Billing

How billing works.

Two income streams. Two invoices. No long-term commitment. Completely aligned incentives.

Monthly retainer

Billed the 1st.

Covers all active work — outreach, platform management, buyer follow-up, reporting, and account strategy. Owed every month regardless of order volume. This is not an advance against commission — it is payment for the work being done on your behalf, in full, every single month.

What a month looks like

Two clean invoices.

Your retainer covers the engine. Commission rewards the results. A Growth tier client paying $1,500/month who sees $4,000 in new boutique orders and $2,400 in reorders that month pays $1,500 on the 1st and $392 in commission on the 15th. Two separate invoices. Never netted against each other.

A real month, by the numbers

Monthly retainer (Growth tier) $1,500
5 boutique orders · avg $800 · 8% $320
2 reorders · avg $1,200 · 3% $72
Total commission $392
Total paid to Hollo Collective (2 invoices) $1,892

Retainer billed the 1st. Commission billed the 15th, after your review and approval. Commission minimum per order: $250. Cap per single order: $1,500. 90-day attribution window from first contact.

Our commitment to you

No long-term commitment.
Just results.

We don't lock brands into lengthy contracts because we don't need to. Your first month is non-refundable — it covers your onboarding, platform setup, prospect list, and first outreach batch, all completed in full from day one.

After that, we are completely month-to-month with 30 days written notice to cancel. No penalties. No fees. No fine print.

One thing we ask: give the channel 60–90 days. Wholesale outreach is a compounding activity — the first month builds the foundation, and months two and three are where pipeline conversations become confirmed accounts.

Every brand that commits to the process sees the results. We are confident enough in that to let the work speak for itself.

À la carte

Add-on services.

Standalone services available as additions to any retainer, or purchased independently where noted.

Launch Package

Full wholesale setup — platforms, terms, line sheet, and first outreach campaign. Ideal for brands starting from scratch.

$1,500 – $2,500 one-time

Line Sheet Design

Professional buyer-ready line sheet designed and delivered in print and digital formats. Seasonal refresh available.

$250 one-time

EDI Onboarding

Full EDI setup and vendor compliance for national retailers requiring electronic ordering. Includes retailer-specific mapping and testing.

$500 one-time

Trade Show Support

Pre-show buyer outreach and meeting calendar build, on-site support, line sheet prep, and post-show follow-up execution. Available for all major markets.

$800 /day

Commission structure

We earn when
you earn.

Commission is earned only on accounts we open through our outreach. Not on your existing wholesale business. The rate is tiered by account type — bigger, more complex accounts carry a lower commission because their value to your brand is already significant.

Commission is never netted against the retainer. These are two entirely separate invoices for two entirely separate things.

· Net wholesale order value

· $250 minimum per order

· $1,500 cap per order

· 90-day attribution window

· Billed the 15th after your review & approval

New boutique / indie retailer

The foundation of your wholesale channel.

8%

New regional chain

Multi-door accounts with meaningful volume.

6%

New national retailer

Nordstrom, HomeGoods, Whole Foods, and peers.

4%

Reorder — existing account

Returning orders from accounts already in your network.

3%

Faire marketplace (attributed)

Inbound Faire orders from our management & campaigns.

2%

Our commitment to transparency

No surprises. Ever.

Your first month's retainer is non-refundable and covers all onboarding and launch activity completed during that period — regardless of what comes after. From month two forward, your engagement is month-to-month with 30 days written notice to cancel.

The monthly retainer is not contingent on a specific number of orders placed — it compensates Hollo Collective for active outreach, platform management, and account services rendered during the billing period.

Commission is earned separately on confirmed wholesale orders attributed to our outreach within our 90-day attribution window. Every commission statement is reviewed and approved by you before we invoice.

Retainer invoice

Billed the 1st

Due within 7 days. Covers all active work rendered during the billing period.

Commission invoice

Billed the 15th

Statement sent by the 10th for your review. Invoice issued after approval.

Common questions

Every question
worth asking.

The Brand Discovery Call is always complimentary — no exceptions, no hidden conditions, no obligation to move forward. It is a 15-minute conversation where we learn about your brand, understand where you are in your wholesale journey, and share exactly what we would do first. No pitch. No pressure. It is simply the best first step we know how to offer — and it will always be on us.
Absolutely. Hollo Collective was built to serve brands at every stage of the wholesale journey. Some of our clients are opening their very first boutique account. Others have an established wholesale channel that needs a stronger, more strategic partner to push it to the next level. The only things we look for in a right-fit client are a strong product with real retail potential, a genuine commitment to the wholesale process, and a readiness to invest in growth. Stage and revenue size are never the filter — potential and commitment are.
Yes — always. The retainer and commission are two completely separate fees that run simultaneously. The retainer covers the active work we do every month. Commission is a performance fee earned on confirmed wholesale orders we influence. They are never netted against each other. The retainer funds the engine. Commission rewards the results.
No. Commission is owed on every confirmed wholesale order that meets our $250 minimum threshold — from the very first order, in the very first month. There is no threshold to hit and no retainer amount to cover first. The moment an order lands that we influenced, commission is earned.
You receive two invoices each month. Your retainer invoice arrives on the 1st — payment is due within 7 days. Your commission statement is sent by the 10th of the following month for your review and approval. Once approved, the commission invoice is issued on the 15th. You always see exactly what orders are being commissioned before you owe anything.
No. Your first month is non-refundable — it covers your full onboarding, platform setup, prospect list, and first outreach batch. After that, we are completely month-to-month with 30 days written notice to cancel. No penalties, no fees, no long-term lock-in. We would rather earn your business every month than hold you to a contract.
Wholesale outreach is a compounding activity, not an overnight fix. Month one builds the right foundation — prospect lists, platform optimization, and first outreach sequences. By months two and three, pipeline conversations are converting to confirmed accounts and reorders are beginning. We set this expectation upfront because brands who understand the timeline get the best results — and because we are confident enough in the process to let it speak for itself.
Most clients open their first accounts within 30 days of platform launch. Active outreach campaigns typically produce 4–8 new boutique accounts per month once momentum builds at the 60-day mark. The pipeline grows faster than most brand founders expect once outreach is running consistently.
Onboarding takes 2–3 weeks and covers your brand discovery, prospect list build, platform setup, outreach materials, and first campaign launch. You'll have a clear 90-day roadmap before we spend a dollar on outreach. Most clients receive their first buyer response before the end of the onboarding period.
Commission is tiered by account type: 8% for new boutiques, 6% for regional chains, 4% for national retailers, 3% on reorders, and 2% on attributed Faire orders. It's calculated on net wholesale order value with a $250 minimum and $1,500 cap per order, billed the 15th of each month after your review and approval. Commission never applies to your existing wholesale business — only incremental accounts we develop.
Yes. Many clients start at the Starter or Growth tier and move up as their wholesale channel scales. We reassess your tier fit at the end of each quarter and make a recommendation — no penalty for moving up, and no pressure to do so before you're ready.

Ready to start?

Book your complimentary
Brand Discovery Call.

15 minutes. We'll review your setup and tell you exactly what we'd prioritize first. Always complimentary — no cost, no obligation.